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Six easy steps to help keep your volunteers and community group safe

Ensuring volunteer safety and the smooth running of your community group.

Keeping Volunteers and Community Groups Safe

If you’re part of a not-for-profit community group, you know how much your volunteers mean to you. They’re the heart and soul of everything you do, giving their time, energy, and passion to make your organisation thrive. But here’s the thing: volunteers can face risks, and if something goes wrong, it can be tough on everyone, especially your volunteers and their finances.

We’re here to help you keep your volunteers safe and your community group running like a well-oiled machine, We have compiled six simple steps you can take to spot risks, manage them, and reduce any financial headaches. And yes, we’ll chat about Volunteer Personal Accident Insurance too,  because it can help safeguard a volunteer who may become hurt in the course of carrying out official volunteer duties. Ready? Let’s dive in!

1. Spot the risks, know what could go wrong

First up, you’ve got to open your eyes and ears. Think about where your volunteers work and what they do. Are they lifting heavy items? Working outdoors in the sun? Handling food? Driving? Each activity has its own risks.

Have a chat with your volunteers and ask them if they’ve noticed anything that could be risky. Sometimes, the best insights come from the people on the ground.

2. Size up the risks, how bad could it be?

Not all risks are created equal. Some might be small annoyances, while others could lead to serious injury and subsequent financial loss. Once you’ve spotted the risks, think about how likely they are to happen and what the impact would be.

For example, a volunteer helping with admin inside the office probably faces fewer risks than someone setting up heavy equipment outdoors. Knowing this helps you focus on the big stuff first.

3. Take action, make it safer

Now that you know the risks and how serious they are, it’s time to do something about it. This could be as simple as:

- Providing gloves, sunscreen or sun hats.

- Always making sure volunteers wear appropriate Personal Protective Equipment (PPE) such as gloves, safety shoes, and high-visibility vests.

- Stay hydrated and take regular breaks to avoid fatigue.

- Use correct lifting techniques: Bend knees, keep back straight, and ask for help with heavy or awkward items.

- Inspect tools and equipment before use; report any damage or faults immediately.

- Having first aid kits handy and having designated trained first aiders on site.

- Running a quick safety briefing before events.

- Report all incidents, near misses, or hazards promptly.

- Know the emergency evacuation plan and assembly points.

- Only operate equipment if you are trained and authorised.

- Promote an environment where people can speak up if you notice unsafe conditions or behaviours.

- Keep walkways and work areas clear and well organised to avoid trips and falls.

Small changes can make a huge difference!

4. Train your volunteers, knowledge is power

Volunteers want to help, but they might not always know the safest way to do things. Offering simple training sessions or sharing safety tips can go a long way.

Keep it friendly and easy to understand. No jargon! Maybe even have a quick chat over a cuppa to explain the do's and dont's.

When welcoming new volunteers, community groups should provide a brief safety induction before any activities begin. This can cover safe work practices, basic risk management, when and how to use personal protective equipment (PPE), and what to do in an emergency.

It’s also a good idea to provide refresher training regularly so volunteers stay confident and up to date.

5. Get the right Insurance

Even with all the best planning, accidents can happen. That’s why Volunteer Personal Accident Insurance can be so important. It can help cover medical costs and financial support if a volunteer gets injured while helping your group.

At Local Community Insurance Services, we can arrange Insurance tailored for not-for-profit community groups, so you can protect your volunteers without the fuss.

6. Keep reviewing, stay on top of things

Risk management isn’t a one-and-done deal. Keep checking in regularly, especially if your activities change or you get new volunteers.

Ask for feedback, watch out for new risks, and update your safety plans as needed. It’s all about staying aware and proactive to keeping your community safe and sound.

Why Volunteer Personal Accident Insurance matters

Volunteers are invaluable, and protecting their wellbeing and safety should be a priority. Volunteer Personal Accident Insurance provides peace of mind that, should the unexpected occur, volunteers can access the support they need to recover quickly, while helping your organisation minimise the risk of an unforeseen financial burden.

It’s a smart move for any not-for-profit community group that values its people – they are the ones who keep the organisation active and thriving.

Wrapping up

Keeping your volunteers safe doesn’t have to be complicated. By identifying risks early, assessing their impact, putting controls in place, training your team, securing the right Insurance, and reviewing regularly, you’re setting your group up for long-term success.

If you want to learn more about Volunteer Personal Accident Insurance or get a quote, give us a shout at Local Community Insurance Services. We’re here to help you protect what matters most, your amazing volunteers.

Stay safe and keep making a difference!

Keeping your volunteers safe doesn’t have to be complicated.

We’re here to help you protect what matters most, your amazing volunteers.


The above statements are issued as a matter of information only and for full terms and conditions you should refer to the Policy Wording.

LCPA 25/902